Customer service can range from wonderful to incredibly frustrating to just plain funny no matter where you are, just try to keep your sense of humor and go with it.
I overheard a patient at the nursing station returning a package of Depends that were too small and tight. “Was anything wrong with them?” the CNA asked. “Yes,” the patient said. “They hurt my feelings.”
Patient: Ick! Why does this sandwich have bacon on it? Staff: You ordered a BLT. Patient: Whaaaat? I thought the B stood for bread.
While I was out to lunch, my coworker answered my phone and told the caller that I would be back in 20 minutes. The woman calling from the U.P. asked, “Is dat 20 minutes Central Standard Time?”
When asked for his name by the barista, my friend answered, “Marc, with a C.” Minutes later, he was handed his coffee with his name written on the side: Cark.
As the CNA at the assisted living facility showed me to my table, I asked her to keep an eye out for my husband, who would be joining me. I started to describe him: “He has gray hair, wears glasses, has a little potbelly …” She stopped me there. “Honey,” she said, “today is senior day. They all look like that.”